The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free Wi-Fi in rooms
Parking
GBP 10 per day
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Guest Parking
Electric kettle
Services
Pet amenities available
Room service
Housekeeping
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Room features
Free Wi-Fi in rooms
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Millbay Road,
Plymouth,
United Kingdom,
PL1 3LG,
Devon
Map view
street view
Millbay Road,
Plymouth,
United Kingdom,
PL1 3LG,
Devon
City landmarks
1 Sherwell Arcade North Hill PL4 8LH
Plymouth Hoe
2.0
km
Aquarium
National Marine Aquarium
1.4
km
PlymouthEngland
The Barbican
1.1
km
And Citadel Hill Junction OF HOE ROAD 74 Madeira Road The Hoe
Plymouth Naval Memorial
650 m
Plymouth Dome Hoe Road
Smeaton's Tower
810 m
Synagogue Chambers Catherine Street
Plymouth Synagogue
880 m
Park
Mount Edgcumbe House and Country Park
2.4
km
Prysten House Finewell Street
Prysten House
920 m
Museum
Elizabethan House
1.1
km
60 Southside Street Black Friars Distillery
Plymouth Gin Distillery
960 m
Drake Circus
Plymouth City Museum and Art Gallery
1.4
km
Garden
Elizabethan Gardens
970 m
Marina
Royal William Yard
1.6
km
Church
Minster Church of St. Andrew
650 m
West Pier The Barbican
Mayflower Steps
1.2
km
Military Base
Royal Citadel
990 m
Church
Plymouth Methodist Central Hall
1.3
km
Gallery
KARST Gallery
610 m
Church
Charles Church
1.1
km
Gallery
ArtFrame Gallery
680 m
The Lodge The Hoe
The Wheel of Plymouth
730 m
Church
St Peter and The Holy Apostles
700 m
33 St. Andrew Street
Merchant's House
740 m
25 The Parade Barbican
South West Image Bank Archive & Gallery
820 m
57 Southside Street The Barbican
Clay Art
990 m
Museum
Mayflower Museum
1.2
km
Gallery
45 Southside Gallery
980 m
Hoe Road
Tinside Pool
1.0
km
Nearby
Park
West Hoe Park
350 m
Casino
Grosvenor Casino Plymouth
570 m
Restaurants
Rhubarb & Mustard
180 m
7a Millbay Road Studio 5 - 11
McCarthy's at The West Hoe
110 m
24 Bishops Place West Hoe Road
The Union Rooms
370 m
19 Union Street
West Hoe Fish Fryers
490 m
7 Radford Road West. Hoe
No Whey
490 m
64 Union Street
Good Vibes Cafe
360 m
17 Bishops Place West Hoe Road
Port O'Call
390 m
23 Bishops Place West Hoe Road West Hoe
Cafe Jenny's
360 m
Bishops place West Hoe Road
Best Kebab
490 m
8 Union Street
Millbay Cafe
420 m
12B Sawrey Street Stonehouse
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Great location
Friendly staff
Limited dining
Room wear & tear
7.6/10
Very good
Rooms
7.7
Location
7.9
Service
8.6
Dining
7.4
Guest reviews
7.6/10
based on 7 reviews
4/5
based on 1359 reviews
8.1
8.1/10 based on 4470 reviews
#13 of 23 hotels in Plymouth based on Tripadvisor
Barbara
United States,
March
2024
7.4/10
The hotel had a lovely, nice-sized room with a comfy bed and great view. However, it was very hot and humid with no temperature control and only a small window at the back without much of a view. There were also some stains on the wallpaper.
Rooms
7.0
The room was comfortable and had a great view.
Service
7.0
The service was good, but some staff were overly friendly.
Location
8.0
The hotel's location was perfect between Royal Parade and the Hoe, which was ideal for the ferry the next day.
Dining
8.0
The dining experience was very good, but the menu could be more extensive.
Facilities
7.0
The facilities were decent.
Sandra
United States,
January
2024
8.6/10
My stay at the hotel was delightful. The rooms were spacious, clean, and had a touch of grandeur. The breakfast was a perfect start to the day. The service was impeccable with staff dressed professionally and always courteous. The location was convenient, offering easy access to local attractions. However, the dining experience had some issues with the quality of food preparation.
Rooms
9.0
The rooms were spacious, beds very comfortable, and exceptionally clean.
Service
9.0
The staff was welcoming, friendly, and always helpful.
Location
9.0
The hotel's location was perfect, within walking distance of key areas and offering a great view of the rear access.
Dining
7.0
The dining experience was good overall, with a great selection of food, but there were issues with food preparation quality.
Facilities
9.0
The hotel facilities were top-notch, offering everything needed for a comfortable stay.
Jack
United Kingdom,
January
2024
8.0/10
My stay at the hotel was overall pleasant. The rooms were spacious and pleasant, with a massive bed and a good-sized bathroom. The staff was nice and welcoming, although the room was very noisy with creaking ceilings from the room above.
Rooms
7.0
The rooms were spacious, with a massive bed and good-sized bathroom. The staff was nice, but the room was very noisy.
Service
9.0
The staff were hugely hospitable, a refreshing change from the usual city center hotel experience. They were efficient and friendly, making my stay enjoyable.
Location
8.0
The hotel's location was perfect, just a walk across the road to reach the desired spots. It was ideal for the ferry crossing to Spain, although there were some disappointments regarding the dining room policy for dogs.
Dining
8.0
The dining experience was very good overall, with fresh breakfast served every morning. However, there were some minor service delays and restrictions with pet access to the dining room.
Facilities
8.0
The dining room was magnificent, and the location offered easy access to nearby attractions.
Donald
United States,
January
2024
8.4/10
My stay at the hotel was fantastic! The room I stayed in was huge, spotless, and exactly as I had requested - quiet on the 4th floor facing south. It was perfect for the birthday event I was celebrating. However, I did find the room to be a bit too hot, almost like a sauna, even with the radiator off.
Rooms
9.0
The room was superb once again, meeting my expectations. It was spacious and quiet, just like I wanted.
Service
10.0
The service was faultless during my stay. The staff were so attentive and friendly, making sure nothing was too much trouble. It was a great experience overall.
Location
8.0
The location was great for what I wanted. It was right in Plymouth, near the Pavilions and restaurants, offering a convenient and central spot to explore from.
Dining
7.0
The dining experience was lovely with lots to choose from. The home-made pastries were a delightful touch, but I found it slightly disappointing overall.
Facilities
8.0
The facilities provided were good during my stay, adding to the overall comfort and convenience of the hotel.
John
United States,
December
2023
7.8/10
I didn't expect much after a terrible experience at the previous hotel, but this one surprised me with its great value for the discounted room rate. The staff from the restaurant to the lounge bar were amazing, although the location at the back of the hotel was a bit dull with low-energy lighting.
Rooms
8.0
I really needed a blanket in the room, but overall, it was amazing for the price paid.
Service
9.0
The service was outstanding, with friendly and helpful staff from reception to dining and bar. They even thanked us for reporting an issue promptly.
Location
7.0
The hotel's location was fantastic, within walking distance to the sea front, the Aquarium, and shops. Close to Plymouth Hoe and the Town centre.
Dining
8.0
The historical building offered an excellent dining experience with interesting history. However, the buffet could have had fresher food options.
Facilities
7.0
The hotel offers excellent quality food and has some interesting historical features. However, the dining area lighting could be improved to create a more inviting ambiance.
Paul
United Kingdom,
October
2023
7.2/10
I was really pleased with my stay at the hotel. The location was fantastic, ideal for exploring Plymouth, and the staff were incredibly accommodating. The room was clean and comfortable, although there were a few signs of wear and tear that could do with attention. The dining experience was a mixed bag, with limited fresh options, but the budget-style meals were acceptable. The hotel facilities were sufficient, and the price was just right for the value received.
Rooms
7.0
My room was very clean and comfortable, but there were some areas that showed signs of dampness and wear. The 'superior' twin room didn't quite meet my expectations, especially with the shower's temperature control issues.
Service
7.0
The service was a bit of a hit and miss - very understanding when I needed help with my disability-related items, but refused to assist with carrying luggage up the stairs. However, overall they were great during busy times and at breakfast.
Location
9.0
The hotel's location in the city center was its biggest selling point for me. It was quiet, convenient for attractions like Plymouth Pavilions and the Hoe, and within walking distance of many places of interest.
Dining
6.0
The dining options were limited but acceptable. Despite some mundane choices, the European dishes were decent. The location of the dining area was convenient for exploring the town center.
Facilities
7.0
The hotel had basic facilities that were sufficient for my stay. Nothing extraordinary but served its purpose.
Great location
Limited dining
David
United Kingdom,
June
2023
7.4/10
My stay at the hotel was a mixed experience. The rooms were very large and beautifully decorated, with a bath and a separate shower cubicle, but they really do need a good makeover given the price. The staff were incredibly friendly and helpful, making the stay pleasant overall.
Rooms
7.0
The rooms were very large and beautifully decorated. The bath and separate shower cubicle were great features.
Service
9.0
The staff were very accommodating and friendly, especially towards the children in our group. They made sure our needs were met.
Location
6.0
The location was very central, but I was disappointed that breakfast was not included in the price. Also, having a dog meant we had to dine in the bar area, where service was lacking.
Dining
8.0
The dining experience was very good overall. The food was hearty and well-prepared.
Facilities
7.0
The facilities were decent, but there was room for improvement. The hotel is ideal for concerts in the pavilions.